Welcome to the MI Bridges Contact Page!
We’re here to help you navigate your way through healthcare coverage, food assistance, child care support, and other helpful benefits offered by the Michigan Department of Health and Human Services (MDHHS). Whether you need help logging in, submitting documents, or understanding your case status, our team is here for you.
How Can We Help?
Are you experiencing login issues with newmibridges.michigan.gov? Need help understanding your benefits or uploading verification documents? Our support channels are ready to assist you.
General Support
For assistance with general questions about MI Bridges, including how to apply for benefits, renew assistance, or report changes, please contact:
📞 Customer Support Line: 1-844-799-9876
🕒 Hours: Monday–Friday, 8 AM–5 PM (EST)
📧 Email: Available through your MI Bridges account
Technical Support
Having trouble accessing the MI Bridges website or using your online account? For technical difficulties related to login, navigation, or form submission:
📞 Tech Assistance: 1-844-799-9876
💻 Or use the “Help” feature when logged into your account at newmibridges.michigan.gov
Report Abuse or Fraud
If you suspect fraud or abuse related to any state assistance program, report it confidentially:
📞 Fraud Hotline: 1-855-MI-FRAUD (1-855-643-7283)
🌐 Online: Michigan.gov/Fraud
Caseworker or Benefits Questions?
If you’re working directly with a caseworker or need help understanding your specific benefits, it’s best to contact your local MDHHS office. You can find contact details using the office locator on the MI Bridges website.
Response Time
We strive to respond to all inquiries within 24–48 business hours. Please allow additional time on weekends or public holidays.
Your Feedback Matters
We welcome your feedback about your experience with MI Bridges. To share suggestions or report usability issues, use the “Feedback” link in your MI Bridges account dashboard.